Product Description

THE FLOW COLD PLUNGE

There is something especially appealing about a cold plunge that feels both clean and beautifully integrated. The Flow Cold Plunge brings together premium materials, concealed function, and a more refined outdoor presentation, creating a recovery piece that feels calm, architectural, and easy to live with.

Wrapped in natural cedar cladding and built with a premium stainless steel tub, The Flow is designed for a cleaner, more restorative immersion experience. Its larger format allows for full-body cold immersion, while the chiller compartment is built into the outer shell for a more seamless and finished appearance.

This listing allows you to configure your plunge by selecting the exterior finish, an optional insulated vinyl cover, and an optional Penguin Chiller with Filter Kit. It is an excellent option for wellness seekers, athletes, and anyone building a daily ritual of recovery, contrast therapy, and nervous system reset.

Key Specs
Product ID: 372FP
Model: The Flow Cold Plunge
Exterior Finish Options: Knotty Cedar Exterior or Clear Cedar Exterior
Cover Option: Optional Insulated Vinyl Cover
Chiller Option: Optional Penguin Chiller with Filter Kit
Interior: Premium Stainless Steel Tub
Assembly: Ships Fully Assembled
Alternate ID: 372FP
Gross Weight: 574.63
Shipping Dimensions: 86 x 45 x 44

Features
• Large-format tub for full-body immersion
• Premium stainless steel interior
• Cedar-clad exterior for a warmer architectural look
• Concealed chiller compartment built into outer shell
• Ships fully assembled
• Designed for clean, calming, restorative cold immersion
• Suitable for daily recovery and contrast therapy routines

What’s Included
• Fully assembled cold plunge unit
• Stainless steel tub interior
• Cedar-clad exterior shell
• Built-in compartment for integrated clean appearance

Build Checklist

Included as the base unit
1) Cold Plunge Tub
The base unit includes the plunge body with stainless steel interior and cedar-clad outer shell, creating a clean, refined cold immersion setup.

Choose your finish
2) Exterior Finish
Choose between Knotty Cedar Exterior and Clear Cedar Exterior depending on the look you want for your space. Both offer a warm, natural wood finish with a more elevated outdoor feel.

Optional upgrades

3) Penguin Chiller with Filter Kit

Optional for purchase, but required for buyers who want active chilling, temperature control, and a more convenient daily-use cold plunge setup without manually adding ice.

4) Insulated Vinyl Cover
An insulated cover helps protect the plunge and maintain better temperature control between uses.

Production Timeline for This Specific Model
Estimated Build Date: ~2 weeks
⏳ This specific Leisurecraft model may be completed sooner. A more exact date will be confirmed by the manufacturer via email.
Estimated Arrival: 5-14 business days from build date (transit time varies by location and carrier scheduling)

Important Note
The Flow Cold Plunge ships as a fully assembled unit. Optional accessories such as the insulated cover and Penguin Chiller with Filter Kit can be added depending on the setup and experience you want.

View PDF for essential product information:
📄 The Flow Cold Plunge PDF

Delivery Note

Leisurecraft hot tubs and cold plunges are delivered via freight to curbside or end-of-driveway.

These units typically do not require in-home placement services, but customers may arrange local help if needed for positioning.

Electrical setup, water connection, and site preparation are handled separately by the customer or a local professional.

Freight delivery & cancellation policies apply.
View full details here:

📄 Leisurecaft Shipping & Delivery

📄 Residential Shipping Communication

Care & Maintenance

Regular sauna maintenance is an important part of ownership and helps preserve the longevity of the sauna while supporting a clean, pleasant, and relaxing experience.

General Guidelines

  • Use towels on benches to protect the wood and absorb sweat during sauna use.
  • Cedar may shrink or expand with humidity and weather. The goal is for the cedar to expand into the stainless-steel bands.
  • Tighten the bands after initial installation, typically within the first month, then check periodically with a ¾” wrench as needed.
  • Keep air inlet and outlet vents unobstructed for proper airflow.
  • The exterior may be stained using a product recommended by your local retailer. LeisureCraft recommends and stocks Livos stain products for this purpose.
  • The interior is typically left natural and unfinished. Meldos Sauna Oil by Livos can be applied if you wish to enhance and protect the wood.

After Each Use

  • Open the door after each session to allow fresh air circulation and reduce moisture buildup.
  • Use a clean, dry towel to remove sweat and moisture from benches, backrests, and wooden surfaces.
  • Rinse with cold water to help close the pores of the wood and promote faster drying.

5 Year Residential Limited Warranty Policy

All products designed and manufactured by Dundalk LeisureCraft Inc. (“LeisureCraft”) are covered by a limited warranty against defects in materials and workmanship under normal residential use for a period of five years, beginning on the date the product is received by the original end-user consumer.

This warranty does not apply to defects resulting from normal wear and tear, improper installation, insufficient or improper maintenance, natural weather conditions, or failure to follow the manufacturer’s installation, usage, or care instructions.

In the event of a valid warranty claim, LeisureCraft will provide replacement parts at no charge. However, replacement of parts will not extend the original warranty period.

This warranty is limited solely to the replacement of parts and does not cover any associated service, labor, or installation costs.

For warranty claims or inquiries, please contact LeisureCraft customer support at Phone: 888-923-9813 or Email: support@leisurecraft.com.

For products offered by LeisureCraft that are not manufactured by LeisureCraft, please refer to the warranty policy and terms provided by the manufacturer.

Electric Heaters
ManufacturerModelsWarranty LengthExclusions
HarviaKIP3 yearsElements and rocks
Sauna 360Designer B3 yearsElements and rocks
HomecraftRevive, Revive Slim, and Apex3 yearsElements and rocks
HUUMHive MINI and Drop3 yearsElements, rocks, and sensors
Wood Burning Heaters
ManufacturerModelsWarranty LengthExclusions
LeisureCraftTimberGlow5 yearsGlass door, ash grate, rocks
NarviNC Black, Kuru, Kaamos2 yearsGlass door, ash grate, rocks
HUUMHive MINI Wood3 yearsGlass door, ash grate, rocks
LeisureCraftAll chimney kits5 yearsNone
Cold Plunge Chillers
ManufacturerModelsWarranty LengthExclusions
ColdtureChiller Pro2 yearsFilters
PenguinChiller1 yearNone

Dundalk LeisureCraft Inc. is committed to providing high-quality sauna heaters and accessories. If the manufacturer offers a warranty on the product, LeisureCraft will honor that warranty under the same terms, coverage, and duration.

This warranty is limited to the replacement of parts only and excludes service, labor, or installation costs. This warranty does not apply to defects caused by normal wear and tear, improper installation, inadequate or improper maintenance, or failure to adhere to installation, use, or care instructions.

All electrical connections must be made by a licensed electrician. Failure to comply with this requirement will void the warranty.

IMPORTANT: This guide applies to Leisurecraft / Canadian Timber products only.

Clear expectations before checkout

Please review before ordering. Larger Leisurecraft deliveries may require customer-arranged unloading, equipment, or local assistance.

Residential delivery, crates & unloading DO NOT MISS

Most residential deliveries are curbside or end-of-driveway by appointment.

The trucking company typically does not unload the crate, bring it inside, move it to a backyard, or place it in the final location.

Some larger shipments require the customer to arrange assistance or equipment for unloading, such as a forklift for heavy crates.

The freight carrier may not be able to back into certain driveways, private roads, narrow roads, or restricted-access locations.

Important: Optional white-glove or in-home placement is not included in standard delivery. If requested, Between Living may help coordinate a separate third-party service, quoted and paid separately where available.
This optional service may assist with moving the product from curbside to a preferred location only. It does not replace any required unloading plan, and it does not include assembly, construction, plumbing, or electrical work.
White-glove service is most commonly used for larger sauna units. Smaller items may not require additional handling.

If assembly, construction, plumbing, or electrical work is needed, the customer is responsible for arranging the appropriate local contractor or licensed professional.

We’ll share the delivery instructions before shipment and again when tracking is issued.

Lead times and build estimates vary by model; we confirm at time of order.

Read the full Residential Drop Ship Information (PDF)
Returns & order changes

Returns and changes depend on order status and manufacturer policy.

Freight and delivery fees are typically non-refundable once booked or shipped.

Between Living will assist with the request, but final approval is per manufacturer guidelines.

Read the full policy (PDF)

Leisurecraft Product FAQ

Will my order be delivered to my door?

Most residential deliveries are curbside/end-of-driveway by appointment. The carrier typically won’t bring the crate into your home or backyard.

Do you install the sauna?

Installation isn’t included. Most customers assemble using the included instructions or hire a local contractor/handyperson.

Will optional white-glove delivery assemble or install my product?

No. Optional white-glove or in-home placement may help move the product from curbside to a preferred location, depending on availability and the provider. It does not include assembly, construction, plumbing, or electrical work.

Will the trucking company unload the crate for me?

Usually no. The driver generally does not unload, and may not back into a driveway. Some smaller crates may ship with liftgate service, but larger crates often require customer-arranged unloading.

What if I don’t have a forklift?

Options can include renting equipment, hiring local help with a forklift, arranging trailer pickup at a terminal if offered, or coordinating an alternative offload method.

How does delivery scheduling work?

The carrier contacts you to set an appointment once your shipment reaches the local terminal. Please respond promptly to avoid storage or re-delivery fees.

What if I miss the delivery appointment?

Missed appointments can result in storage and/or re-delivery charges from the carrier.

What should I do if the crate arrives damaged?
  • Inspect the crate before signing.
  • Take clear photos of any damage.
  • Note damage on the bill of lading before accepting.
  • Contact us promptly so we can assist.
What if parts are missing or there’s hidden damage?

Keep packaging and take photos. Notify us as soon as possible so we can guide next steps with the manufacturer.

Can I cancel or change my order after purchasing?

Changes and cancellations depend on production stage and shipping status. Contact us as soon as possible.

Are returns accepted?

Returns are generally limited for drop-shipped freight items. If a return is approved, fees and shipping costs may apply.

What happens if I refuse delivery?

Refusing delivery can result in restocking and return freight charges. If there’s a concern at delivery, accept the shipment and document any damage first.

Do heaters, stones, or accessories come included?

Many items are purchased separately, such as heater, stones, and upgrades. Please review the product page selections and “Complete your setup” options.

How long will it take to build/ship?

Build times vary by model and season. We confirm timing at order and share updates once the manufacturer schedules production and shipping.

IMPORTANT: This guide applies to Leisurecraft / Canadian Timber products only.

Clear expectations before checkout

Please review before ordering. Larger Leisurecraft deliveries may require customer-arranged unloading, equipment, or local assistance.

Residential delivery, crates & unloading DO NOT MISS

Most residential deliveries are curbside or end-of-driveway by appointment.

The trucking company typically does not unload the crate, bring it inside, move it to a backyard, or place it in the final location.

Some larger shipments require the customer to arrange assistance or equipment for unloading, such as a forklift for heavy crates.

The freight carrier may not be able to back into certain driveways, private roads, narrow roads, or restricted-access locations.

Important: Optional white-glove or in-home placement is not included in standard delivery. If requested, Between Living may help coordinate a separate third-party service, quoted and paid separately where available.
This optional service may assist with moving the product from curbside to a preferred location only. It does not replace any required unloading plan, and it does not include assembly, construction, plumbing, or electrical work.
White-glove service is most commonly used for larger sauna units. Smaller items may not require additional handling.

If assembly, construction, plumbing, or electrical work is needed, the customer is responsible for arranging the appropriate local contractor or licensed professional.

We’ll share the delivery instructions before shipment and again when tracking is issued.

Lead times and build estimates vary by model; we confirm at time of order.

Read the full Residential Drop Ship Information (PDF)
Returns & order changes

Returns and changes depend on order status and manufacturer policy.

Freight and delivery fees are typically non-refundable once booked or shipped.

Between Living will assist with the request, but final approval is per manufacturer guidelines.

Read the full policy (PDF)

Leisurecraft Product FAQ

Will my order be delivered to my door?

Most residential deliveries are curbside/end-of-driveway by appointment. The carrier typically won’t bring the crate into your home or backyard.

Do you install the sauna?

Installation isn’t included. Most customers assemble using the included instructions or hire a local contractor/handyperson.

Will optional white-glove delivery assemble or install my product?

No. Optional white-glove or in-home placement may help move the product from curbside to a preferred location, depending on availability and the provider. It does not include assembly, construction, plumbing, or electrical work. If those services are needed, the customer is responsible for arranging the appropriate contractor or licensed professional.

Will the trucking company unload the crate for me?

Usually no. The driver generally does not unload, and may not back into a driveway. Some smaller crates may ship with liftgate service, but larger crates often require customer-arranged unloading, such as forklift or equipment.

What if I don’t have a forklift?

Options can include renting equipment, hiring local help with a forklift, arranging trailer pickup at a terminal if offered, or coordinating an alternative offload method. Plan ahead for larger shipments.

How does delivery scheduling work?

The carrier contacts you to set an appointment once your shipment reaches the local terminal. Please respond promptly to avoid storage or re-delivery fees.

What if I miss the delivery appointment?

Missed appointments can result in storage and/or re-delivery charges from the carrier. If anything changes on your side, contact the carrier as soon as possible.

What should I do if the crate arrives damaged?
  • Inspect the crate before signing.
  • Take clear photos of any damage.
  • Note damage on the delivery receipt, also called the bill of lading, before accepting.
  • Contact us promptly so we can assist.
What if parts are missing or there’s hidden damage?

Keep packaging and take photos. Notify us as soon as possible so we can guide next steps with the manufacturer.

Can I cancel or change my order after purchasing?

Changes and cancellations depend on production stage and shipping status. Contact us as soon as possible. Earlier requests are always easier to accommodate.

Are returns accepted?

Returns are generally limited for drop-shipped freight items. If a return is approved, fees and shipping costs may apply. Please review the full policy link above.

What happens if I refuse delivery?

Refusing delivery can result in restocking and return freight charges. If there’s a concern at delivery, accept the shipment and document any damage first.

Do heaters, stones, or accessories come included?

Many items are purchased separately, such as heater, stones, and upgrades. Please review the product page selections and “Complete your setup” options.

How long will it take to build/ship?

Build times vary by model and season. We confirm timing at order and share updates once the manufacturer schedules production and shipping.

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