Cancellation Policy

Effective Date: January 17, 2026
Last Updated: January 17, 2026

If you’ve changed your mind and wish to cancel an order, we’re here to help make the process as simple and transparent as possible.

Order Cancellation

Before Shipment

You may request to cancel your order before it has been shipped for a full refund.

To request a cancellation, please contact us as soon as possible using the details below. We will do our best to process your request before the order leaves our fulfillment partner.

After Shipment

Once an order has been shipped, it can no longer be canceled.

If your order has already shipped, please contact us and we will assist you with the return process in accordance with our Return & Refund Policy.

How to Request a Cancellation

Please contact our Customer Service team with your order number:

📧 Email: support@betweenliving.com
📞 Phone: +1 (844) 660-3690

🕒 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

Cancellation Policy

Order Cancellation

Before Shipment

After Shipment

How to Request a Cancellation

Company Information

Compare products