Billing Terms and Conditions

1. Introduction

These Billing Terms and Conditions (“Terms”) govern the payment obligations and billing processes between Between Living (“Company,” “we,” “us,” or “our”) and you (“Customer,” “you,” or “your”).

By purchasing products or using services offered through betweenliving.com, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

  • Currency: All prices are listed in U.S. Dollars (USD) unless otherwise stated.

  • Price Changes: Prices are subject to change at any time without prior notice.

  • Taxes & Fees: Prices do not include applicable taxes, duties, or customs fees unless explicitly stated at checkout.

2.2 Accepted Payment Methods

We accept the following secure payment methods:

  • Credit & Debit Cards:
    Visa, Mastercard, American Express, Discover, Diners Club

  • Express Checkout Options:
    Apple Pay, Google Pay, Shop Pay

All payments are processed securely through trusted third-party payment processors.

2.3 Payment Due Date

  • One-Time Purchases: Payment is due in full at the time of checkout before an order is processed or shipped.

3. Invoicing

  • Invoice Issuance: Invoices and order confirmations are issued upon order completion.

  • Delivery Method: Invoices are sent electronically to the email address provided during checkout.

  • Customer Responsibility: You are responsible for ensuring that all billing and contact information is accurate and current.

4. Disputed Charges

  • Notification Period: If you believe there is an error or unauthorized charge, you must notify us within 15 days of the transaction date.

  • How to Dispute: Please contact us at support@betweenliving.com and include:

    • Your order or invoice number

    • A description of the issue

We will investigate all disputes promptly and communicate the resolution clearly.

5. Refunds and Credits

  • Policy Reference: Refunds and credits are issued in accordance with our Return & Refund Policy.

  • Processing Time: Approved refunds are processed to the original payment method within 14 business days, depending on your financial institution.

6. Taxes

  • Customer Responsibility: You are responsible for any applicable taxes, including sales tax, VAT, GST, customs duties, or similar charges required by your jurisdiction.

  • Tax Exemption: If you are tax-exempt, a valid exemption certificate must be provided before purchase.

7. Billing Errors

  • Corrections: If a billing error occurs, we will correct it as soon as possible.

  • Overcharges: Any verified overcharges will be refunded or credited.

  • Undercharges: If an undercharge occurs, we reserve the right to invoice you for the outstanding balance.

8. Payment Security

  • Data Protection: All payment data is handled securely in accordance with industry standards.

  • Payment Processing: Payments are processed via Shopify Payments and affiliated payment gateways. We do not store credit card information on our servers.

  • SSL Encryption: All transactions are protected using Secure Socket Layer (SSL) encryption.

9. Changes to Billing Terms

We reserve the right to modify these Billing Terms & Conditions at any time.

  • Effective Date: Changes become effective immediately upon posting on betweenliving.com.

  • Acceptance: Continued use of our Website or services constitutes acceptance of the updated Terms.

10. Limitation of Liability

  • Indirect Damages: To the maximum extent permitted by law, Between Living is not liable for any indirect, incidental, consequential, or punitive damages related to billing or payments.

  • Maximum Liability: Our total liability under these Terms is limited to the amount you paid for products purchased within the six (6) months preceding the event giving rise to the claim.

11. Governing Law

  • Jurisdiction: These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

  • Venue: Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

12. Contact Information

For billing questions or concerns, please contact us:

Between Living
📧 Email: support@betweenliving.com
📞 Phone: +1 (844) 660-3690
🌐 Website: https://betweenliving.com

📍 Address:
8 The Green #23982
Dover, Delaware 19901
United States

13. Entire Agreement

These Billing Terms & Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Between Living regarding billing matters and supersede any prior agreements.

Acknowledgment

By purchasing products or using services from Between Living, you acknowledge that you have read, understood, and agree to these Billing Terms & Conditions.